![]() Returns may be sent using whichever shipping method you prefer however, we recommend that you insure your package in case it is lost in transit. If you are returning an item for any of the above reasons, please contact us to discuss return shipping. Return Shipping Costs are your responsibility unless the item is damaged, defective, or a warehouse error was made. We’ve found that this is the fastest, most efficient way to process returns and avoid the return of damaged shoe boxes. We sincerely apologize if this causes anyone inconvenience. The easiest way to avoid a rejected return is to wrap your shoe box in brown paper or other wrapping materials or ship it inside of another box ( not a shoe box). Therefore, all unwrapped or damaged shoe boxes are refused at the post office and never even make it back to our warehouse for further inspection. If you mail your shoe box inside of another shoe box, there is no way for us to know this without opening up the box and seeing what’s inside. We need the original shoe box so we can restock and resell your unused return therefore, the box must be returned unmarked and undamaged. If you have any questions about packaging your return, please contact us and we will be happy to help you. Please send returns in an envelope, wrap in brown paper or other wrapping material, or use a box that is not a shoe box.* Please properly pad your racquet to ensure that the racquet isn't damaged during the return shipment. Improperly packaged returns will be refused.
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